Customer Reviews
Joanne
Great service!
I ordered the teddy harness for my puppy. Great quality and even better customer service!
Shelley
Love love love
Obsessed with my dog walking bag, fits everything in when going for walks, even got the water bottle to match.
Paula T.
Amazing customer service
I ordered the pink dog coat, I think I got the size wrong tho as it was too small. Lora was really helpful and helped me pick the right size and exchanged with no problem at all. Thank you again
Emily
Good Quality
Got the pink teddy harness and matching lead, great quality and a good fit :)
Frequently Asked Questions
How long does shipping take?
Shipping times vary depending on your location. We strive to process and ship your orders as quickly as possible. Generally, delivery takes 10-15 business days, depending on your location and logistics.
Can I return or exchange my order?
Yes, we offer a hassle-free return and exchange policy. Contact mambospetstore@gmail.com to discuss the exchange/return and upon approval we will supply you with a return address to return your purchase. Once received we can go ahead with an exchange or refund as requested.
I ordered more than one product but only one has arrived?
In order to give you the best possible range of products we use multiple suppliers to achieve this so sometimes items may be processed and shipped at seperate times but will all be with their own tracking information.
How do I know what size to order?
Our products come from a variety of suppliers so sizing may vary. Please check the size guide within the product description to help you determine the correct size for your dog. If you're unsure, you can always contact us for assistance.